Frequently Asked Questions
Everything you need to know about True Colours.
About True Colours
What is True Colours?
True Colours is a web app for marker colouring enthusiasts. It gives you colour codes for colouring pages, so you know exactly which marker to use in each numbered area. Think of it as paint-by-number for your favourite marker sets. You can browse pages from talented artists, save them to your personal collection, and start colouring with confidence.
What is a colour code?
A colour code is a mapping between numbered areas on a colouring page and specific marker colours. Instead of guessing which colours look good together, the code tells you exactly which markers to pick up.
There are two types. A classic code maps directly to the colours in a specific pen set, so it is the closest match you can get with markers you own. A modified code is a freestyle version where you pick any colours you like, without being tied to a specific set.
What markers and pen sets does True Colours support?
We support popular marker brands including Ohuhu, Copic, and more. Each pen set in the app contains the exact colour names and numbers from the real-world sets, so you can match codes to markers you already own.
Who creates the colouring pages?
Colouring pages are published by artists, which are illustrators and designers who create original designs. True Colours is a platform for their work. Users do not create pages. Instead, they create colour codes for existing pages and share their results with the community.
Getting Started
How do I start colouring?
Browse the feed to find a page you like, then check if someone has already shared a colour code for it. If they have, grab your markers and follow along. If not, you can create your own code using the Code Maker.
How does the free trial work?
When you sign up, you get 3 days of full access to everything: the Code Maker, every pen set, and the whole community feed. No payment details are needed to start.
After your trial, you can still browse the feed and view pages. To use the Code Maker and access full features, you will need a subscription at €3/month.
Features
What is the Code Maker?
The Code Maker is where you build your own colour codes. You pick a page, choose your pen set, and assign colours to each numbered area. You can work from a reference image or start from scratch.
Can I share my work with others?
Yes. When you finish a colour code, you can photograph your coloured page and upload it as a result. A result is your code paired with the finished artwork.
Published results appear in the community feed for others to discover. Visitors can browse pages, but need a free account to view colour codes and results.
Billing & Account
How much does True Colours cost?
€3 per month after your free 3-day trial. One plan, full access. There are no tiers or hidden features.
How do I cancel my subscription?
Go to Settings in your account and you will find the option to manage or cancel your subscription. Cancellation takes effect at the end of your billing period.
Can I get a refund?
Yes. Check our refund policy for full details. If you have questions, reach out to us at help@truecolours.app.
Technical
Can I install True Colours on my phone?
Yes. True Colours works as a web app on any device. On your phone, you can add it to your home screen for an app-like experience. No app store download is needed.
Does True Colours work offline?
Not currently. You need an internet connection to browse pages, create codes, and sync your collection.
How do I contact support?
Email us at help@truecolours.app. We are a small team and usually reply within a day. You can also visit our support page.
Still have questions? Get in touch